We finally have our home internet service back. It only took a week, a bunch of phone calls, another useless visit to our home (which told the tech that the problem was, in fact, outside — again), a bunch more calls, and a guy named Erroll with a shovel.
Of course, our cable TV box is now apparently busted, so we’re chained to the house this morning in the hopes that Comcast will fulfill its promise to deliver a new one. We have 46 minutes left in our appointment window – who cares to wager that they’re actually going to show up? Anyone?
ETA: Well ho-lee cow. Not two minutes after I posted this, the guy showed up with the new box. 1 point to Comcast.
Congrats on your re-connection to the outside world!
I am SOOO glad I don’t have to deal with Comcrap anymore. Glad you are back!